Crestline Technologies provides managed IT services, cybersecurity, Microsoft 365 support, backup, and help desk support for small businesses in Johnson City, TN and Washington County. Our Knoxville-based team supports businesses across the Tri-Cities region with remote support, security monitoring, and coordinated on-site service when needed.
End-to-end managed IT and security operations for healthcare, education-adjacent, manufacturing, and professional services organizations across the Tri-Cities.
Complete IT management — monitoring, help desk, patching, and vendor coordination for Johnson City businesses and organizations.
Security-minded controls — security monitoring, EDR, email protection, and incident response for Washington County organizations.
HIPAA-aware managed IT for Johnson City medical practices — EHR support, PHI security, and compliance-aware support aligned to Ballad Health ecosystem requirements.
IT and OT security for Washington County manufacturers — CMMC/NIST readiness support, network segmentation, and NIST 800-171 compliance for defense supply chain participants.
Microsoft 365 and Azure management — migration, administration, and security configuration for Tri-Cities organizations.
Immutable backups and tested recovery — protecting Johnson City businesses from ransomware and hardware failure with documented recovery procedures.
Johnson City's economy includes healthcare offices, education-adjacent teams, professional services, manufacturers, nonprofits, and small businesses that need stable systems without enterprise complexity. Local IT needs often include Microsoft 365 administration, backup planning, endpoint protection, phones, cybersecurity, and clear user support.
Crestline supports Johnson City and nearby Tri-Cities teams with HIPAA-aware and CMMC/NIST-aligned technical support where those requirements apply, without claiming to certify compliance.
Areas We Serve
Johnson City's business landscape includes ETSU-adjacent education and research organizations, a strong healthcare sector anchored by Ballad Health, and a growing base of manufacturing and professional services firms. These businesses run complex, connected systems that can't absorb unplanned downtime.
Proactive IT keeps Washington County businesses ahead of the most common failure points: unpatched endpoints, weak Microsoft 365 security configurations, unmonitored backup jobs, and unreviewed user access. A managed IT engagement catches these before they become incidents.
Small and mid-sized businesses in Johnson City need technology support that goes beyond fixing things when they break. A complete managed IT engagement should cover these fundamentals:
Crestline Technologies doesn't have a Johnson City address. We support Washington County businesses through remote monitoring, remote help desk, and coordinated on-site service for work that requires a physical presence.
Most issues are resolved remotely the same day. When on-site work is needed, we coordinate clearly — no subcontractors you've never met. We also serve businesses in Kingsport, Bristol, and across the Tri-Cities region.
Free IT assessment for Washington County and Tri-Cities businesses — no obligation, honest findings.