Key Sectors — Construction IT Solutions

IT That Works at the
Office and on the Jobsite

Construction companies operate in two completely different technology environments simultaneously — the office and the field. Crestline Technologies manages both, giving your project managers, estimators, and field crews the reliable connectivity and tools they need without the IT headaches that slow projects down.

Procore & Autodesk Support
·
24/7 Help Desk
·
Jobsite Connectivity
·
Rugged Device Management
·
East Tennessee & Knoxville
Proactive
Monitoring and support designed to reduce downtime
35%
Average productivity improvement reported by construction clients after infrastructure upgrade
24/7
Help desk coverage for both office staff and field crews — no issue goes unaddressed
Same Day
P1 onsite dispatch available for critical system failures during active project phases

Office & Jobsite: Covered Together

Most IT providers are built for one environment. Construction companies need an IT partner who understands both — and manages the hand-off between them seamlessly.

🏢 Office Environment

Estimating, PM & Business Office

Your office team runs the business — estimating, project management, accounting, and client communication. They need reliable systems, fast performance, and software that doesn't break before bid day.

  • Procore, Buildertrend, and Autodesk Construction Cloud support
  • QuickBooks and Sage 100 Contractor integration
  • Microsoft 365 and email management
  • File server and document management for drawings and specs
  • VPN and secure remote access for PM staff working from home
  • 24/7 help desk with sub-30-second average answer
🏗️ Field Environment

Jobsite Connectivity & Field Crews

Your field crews need internet access for RFIs, submittals, and daily reports. Tablets need to survive job trailers. Equipment needs to stay connected. And it all needs to work without an IT person on-site.

  • Temporary jobsite internet — cellular bonding, fixed wireless, and LTE routers
  • Rugged tablet and mobile device management
  • Wi-Fi for job trailers, staging areas, and multi-building sites
  • Field data collection and GPS equipment integration
  • Offline-capable configurations so work doesn't stop when signal drops
  • Remote troubleshooting for field devices without an on-site visit

What We Deliver for East Tennessee Contractors

Comprehensive IT management for general contractors, specialty subcontractors, design-build firms, and construction management companies across the Knoxville metro and surrounding region.

🏗️

Project Management Systems

Support for the construction-specific software your PM team depends on — from initial setup through ongoing support and integrations with accounting and field tools.

  • Procore integration and user support
  • Autodesk Construction Cloud / BIM 360
  • Buildertrend and CoConstruct
  • Custom project dashboard reporting
  • Estimating software (STACK, PlanSwift, Bid4Build)
📡

Jobsite Connectivity

Temporary and permanent internet solutions for active construction sites — designed for the physical realities of job trailers, open sites, and multi-building projects.

  • Cellular bonding routers (Cradlepoint, Peplink)
  • Fixed wireless and LTE backup configurations
  • Job trailer Wi-Fi network setup
  • Multi-site connectivity management
  • Starlink assessment and deployment for remote sites
📱

Mobile & Device Management

Rugged tablets, smartphones, and field devices managed, configured, and secured — so your field crews have working technology without IT support on-site.

  • MDM for iOS, Android, and Windows tablets
  • Device procurement, staging, and deployment
  • App management and field app configuration
  • Remote wipe for lost or stolen devices
  • Equipment GPS tracking platform support
💼

Business Management Software

IT support for the accounting, HR, and business management platforms that run the back office — with integrations that connect field data to financial reporting.

  • QuickBooks and Sage 100 Contractor support
  • ADP, Paylocity, and payroll system integration
  • DocuSign and contract management platforms
  • Spectrum and Viewpoint Vista environments
  • Microsoft 365 and SharePoint document management
🔒

Cybersecurity

Construction companies are increasingly targeted for BEC wire fraud and ransomware. Our security stack protects both office and field environments with appropriate controls for each.

  • Email security and BEC wire fraud prevention
  • Endpoint Detection & Response (EDR)
  • Network security and firewall management
  • Backup and disaster recovery
  • Security awareness training for office and PM staff
🔧

Managed IT & Help Desk

Complete managed IT management for your office environment — proactive monitoring, patching, and a live 24/7 help desk that picks up when your PM calls at 6 AM before a submittal deadline.

  • 24/7 live-answer help desk
  • Proactive monitoring and patch management
  • On-site support across East Tennessee locations
  • Equipment lifecycle management and procurement
  • Onboarding/offboarding for project-based hiring

The IT Partner for East Tennessee Contractors

We understand construction schedules, bid-day pressure, and what happens when technology fails on a critical project day. Our response reflects that reality.

Local East Tennessee Coverage

Knoxville-based engineers who can reach your office or job trailer quickly — not a dispatch from out of state who doesn't know the territory. We serve the Knoxville metro, Oak Ridge, Maryville, and surrounding counties.

Construction Software Expertise

We know Procore, Buildertrend, Autodesk, QuickBooks Contractor, and Sage. When your PM calls about a Procore integration issue, our help desk doesn't need a tutorial on what the software does.

Bid-Day Responsive

We know what 5 PM on bid day means. P1 incidents during active bid periods or critical project phases get same-hour response — because we understand that your deadline is real.

Project-Based Workforce Support

Construction companies hire and release staff around project cycles. We make onboarding and offboarding fast — new device staging in 24 hours, immediate access revocation when projects close.

How We Onboard Construction Clients

We start with a full technology audit before we change anything — because construction companies often have working systems that just need to be managed better, not replaced.

01

Discovery

Full audit of office infrastructure, field connectivity, software stack, and current pain points. We document what's working before identifying what needs to change.

02

Roadmap

Prioritized improvement plan aligned to your project schedule — no major changes during active bid periods or project launches. Your operations come first.

03

Implementation

Staged deployment minimizing disruption to ongoing work. Field device rollouts coordinated around crew schedules, not IT convenience.

04

Ongoing Support

24/7 monitoring, proactive patching, and a help desk that understands construction workflows — with monthly reviews and capacity planning for growth.

Common Questions From Contractors

Yes. We deploy temporary and semi-permanent jobsite internet using a combination of cellular bonding routers, fixed wireless, and Starlink — depending on the site location and bandwidth requirements. For remote East Tennessee sites with poor cellular coverage, Starlink is often the best option. We handle equipment procurement, configuration, and ongoing management so your crew doesn't have to troubleshoot connectivity.
Yes. Our help desk is trained on Procore, Buildertrend, Autodesk Construction Cloud, and the common integrations with accounting platforms. For application-layer Procore support (configuration, workflow setup, training), we work alongside your Procore Customer Success team. For the IT infrastructure that Procore runs on — devices, connectivity, authentication, and integrations — that's our domain and we manage it proactively.
We maintain a fast-track onboarding process for construction clients who bring on staff for specific projects — new device imaging and setup in 24 hours, standard access provisioning same day. For offboarding, we execute immediate access revocation across all systems and devices the same day you notify us. For seasonal or project-based volume hiring, we can pre-stage devices in batches so they're ready when crews start.
P1 incidents — system failures that stop work — receive same-hour response with on-site dispatch available for critical situations in the Knoxville metro. For field device failures, we typically have replacement units pre-staged for managed clients so field crews aren't waiting days for a repair. We maintain spare device inventory as part of CrestOne Advanced and Ultimate managed plans for construction clients.

Build Smarter. Build Faster.

A free construction IT assessment covers your current office and field technology, software integrations, and what a managed engagement looks like for your company size and project volume.

Procore & Autodesk Certified Support 24/7 Help Desk East Tennessee-Based