Manufacturing requires managing two technology environments simultaneously — IT systems in the front office and OT systems on the plant floor. Crestline Technologies bridges both, delivering the network security, compliance-aware support, and system integration that keeps production running and supply chain requirements met.
Manufacturing companies operate two fundamentally different technology stacks. Most IT providers only understand one of them — and treating OT like standard IT creates serious security and uptime risks.
Standard IT environments running the business — email, ERP, MES, file systems, and the office network. These systems live in the commercial technology world and are managed with standard IT security practices.
OT systems control physical production processes. They often run legacy operating systems, can't be patched without vendor approval, and require specialized handling — standard IT security approaches can cause production outages.
End-to-end IT and OT management for discrete, process, and mixed manufacturing operations — from small job shops to multi-site production facilities across East Tennessee.
Purpose-built security for plant floor environments — network segmentation separating OT from IT, vendor remote access controls, and monitoring that doesn't risk production disruption.
Connectivity between machines, manufacturing execution systems, and enterprise systems — real-time production visibility without manual data entry or disconnected reporting.
Industrial-grade networking for production environments — reliable Wi-Fi for mobile scanners and HMIs, and the network architecture that supports both production and business systems.
Full CMMC/NIST readiness support for DoD supply chain manufacturers — the 110 NIST 800-171 controls, System Security Plan, and documentation required to keep government contracts.
Hybrid cloud infrastructure for manufacturing data — secure file collaboration, backup, and the connectivity between on-premise production systems and cloud-hosted business applications.
24/7 help desk covering both office staff and plant floor technology — with on-site response for hardware failures that stop production and proactive monitoring that catches issues first.
East Tennessee manufacturers — especially those in the DoD supply chain and automotive sectors — face overlapping compliance requirements. We manage them together, not as separate projects.
Manufacturing engagements start with separate IT and OT discovery — because the two environments require different assessment methodologies and different remediation approaches.
Separate discovery for office IT and plant floor OT — device inventory, network topology, compliance gap analysis, and production system documentation before any changes are proposed.
Network architecture plan separating IT and OT environments with appropriate DMZ and access controls — reviewed with your operations team before implementation.
Changes deployed around production schedules — OT changes during planned maintenance windows, never during active production runs. Every change documented to compliance standards.
24/7 monitoring for both IT and OT environments, quarterly compliance reviews, annual assessments, and ongoing CMMC documentation maintenance for supply chain requirements.
A free manufacturing IT assessment covers your IT/OT environment, CMMC compliance status, and what a managed engagement looks like for your facility and supply chain requirements.