Privacy Policy

Last Updated: August 23, 2025

Who We Are

Crestline Technologies, LLC (“Crestline Technologies,” “we,” “us,” “our”) provides managed IT, cybersecurity, cloud, and compliance services to businesses. We are the data controller responsible for the information you provide to us through our website and related services.

We have designated personnel responsible for data privacy to monitor compliance and serve as a contact point for questions about this policy or our practices. For questions, see the Contact Information section below.

Scope of This Policy

This Privacy Policy applies to information collected through our website www.crestline-technologies.com and any related digital platforms we operate. By using our site, you agree to the terms of this Privacy Policy.

What Information We Collect

• Contact details: name, business email, phone number
• Business information: company name and employee count
• Messages: details you submit through forms, email, or correspondence
• Technical data: browser type, IP address, referring site (for security and performance)

We do not collect sensitive personal information on this site.

How We Use Your Information

• Responding to inquiries and providing requested services
• Preparing proposals, quotes, and consultations
• Maintaining customer and sales relationships
• Improving our website and communications

We do not sell, rent, or trade your personal information.

Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), we process your information only where we have a lawful basis:

• Consent – when you opt in to communications.
• Contractual necessity – to provide services or fulfill agreements.
• Legal obligation – where required by law.
• Legitimate interests – to operate and improve services without overriding your rights.

Cookies & Tracking

Our website may use essential cookies and limited analytics tools (such as Google Analytics) to measure performance and improve user experience.

• Necessary cookies – enable core site functions like forms.
• Analytics cookies – help us understand site traffic and performance.

You can disable cookies in your browser settings. This may affect site functionality. We do not use advertising cookies.

Do Not Track Signals

Our site is designed to respect browser “Do Not Track” (DNT) settings where supported. However, third-party services may not fully respond to DNT signals.

Where We Process Information

We are based in the United States, and information we collect is stored and processed in the U.S. By using our website, you consent to this transfer.

Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including access controls and monitoring. No system is completely secure, but we are committed to protecting your information from unauthorized access or misuse.

Your Rights

Depending on your location, you may have rights regarding your information, including the right to:

• Access or request a copy of your information
• Correct or update inaccurate data
• Request deletion of your information
• Withdraw consent where applicable
• Opt out of promotional communications

Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will promptly delete it.

Third-Party Disclosure & Links

We may share limited data with trusted service providers who assist in operations (e.g., email delivery, CRM). These providers are required to protect your data and may not use it for other purposes.

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions about this policy or your personal data, contact us:

Crestline Technologies, LLC
9111 Cross Park Dr STE D200
Knoxville, TN 37923
Phone: 865-630-2983
Email: [email protected]