Case Studies

• Challenge: Flat OT network, vendor remote access, rising audit pressure.
• Solution: ISA/IEC 62443 zoning, OT DMZ, MFA for vendors, SIEM/XDR rules tuned for PLC/HMI traffic.
• Results: 62% incident reduction, zero production-impacting changes during rollout, CMMC/NIST self-assessment completed.

"They hardened our lines without stopping them." — Ops Director

• Challenge: Unreliable jobsite internet, version conflicts on drawings.
• Solution: Jobsite LTE/5G bundles, SD-WAN prioritization, cloud DMS with offline sync & permissions.
• Results: 35% faster plan access, RFIs down 24%, help desk tickets down 41%.

"Our supers finally have drawings that match." — Project Executive

• Challenge: Legacy backups, shared admin accounts, outstanding audit findings.
• Solution: Immutable backups, PAM, MFA across all systems, phishing simulations.
• Results: Recovery time cut from days to 2 hours, phishing click-rate down to 3%.

"We finally sleep at night." — IT Coordinator

• Challenge: Mixed Windows builds, audit gaps, vendor due diligence requirements.
• Solution: Baseline images, EDR rollout, centralised logging, evidence library mapped to SOC 2.
• Results: Audit issues closed, endpoint incidents down 48%, onboarding time cut 30%.

"Clean exam — that's the win." — Compliance Officer

• Challenge: Aging servers, ePHI sprawl, unreliable VPN for telehealth sessions.
• Solution: Encrypted cloud file platform, SSO/MFA, DLP policies, modern VPN alternative.
• Results: Ticket volume down 38%, more reliable telehealth access, faster chart retrieval.

"Providers stopped fighting the tech." — Practice Manager

• Challenge: Flat network, unmanaged remote sites, modem exposure at pump stations.
• Solution: Site-to-site VPN, jump hosts, read-only historian to IT, alerting on abnormal protocols.
• Results: Remote site incidents down 67%, telemetry reliability measurably improved.

"Finally, visibility at the edges." — Operations Supervisor

• Challenge: Signal dropouts in racking aisles causing mis-picks from dead zones.
• Solution: RF survey, directional APs, fast-roaming configuration, QoS for telnet/RDP sessions.
• Results: Mis-picks down 22%, scanner timeouts eliminated, overall throughput improved.

"Pick paths just flow now." — Warehouse Manager

• Challenge: NDA requirements from clients, ad-hoc file sharing with no audit trail.
• Solution: SSO-gated data rooms, expiry links, watermarking, DLP policies.
• Results: Client onboarding in < 24 hours, audit evidence always current and exportable.

"Audits stopped being fire drills." — Managing Partner