Crestline Technologies delivers managed backup and disaster recovery services that protect East Tennessee businesses from ransomware, hardware failure, human error, and natural disasters — with immutable cloud backups, rapid recovery, and a tested business continuity plan behind every deployment.
Most businesses don't think about backup until something breaks. These are the four scenarios we plan for — and the reason tested, automated backup isn't optional for any East Tennessee business that depends on its data.
Ransomware encrypts files in minutes and demands payment — often before anyone knows an attack is underway. Without immutable backups, businesses face paying the ransom or losing everything.
Hard drives and servers fail without warning. RAID arrays are not backups — a failed controller, a power surge, or a manufacturing defect can take an entire storage system offline permanently.
Accidental deletion, a wrong database script, or an overwritten file — human error is the leading cause of data loss. Without versioned, granular backups, these mistakes can be irreversible.
Fire, flooding, tornado, or extended power outage can physically destroy on-site equipment. East Tennessee is no stranger to severe weather — offsite and cloud backup is the only defense.
From automated cloud backup to full disaster recovery failover, every service is monitored, tested, and managed by our team — so you know your data is recoverable before you ever need it.
Scheduled, encrypted backups to geo-redundant cloud storage — running automatically in the background with no employee intervention required.
Write-once, read-many backup copies that cannot be modified or deleted — by ransomware, a rogue employee, or even an admin account with elevated permissions.
We watch your backup jobs 24/7 — alerting on failures, missed jobs, or storage anomalies before they become a gap in your protection window.
We document your critical systems, recovery priorities, and step-by-step restoration procedures — so everyone knows what to do before a disaster happens, not during one.
We replicate your critical servers and workloads to a cloud-hosted DR environment that can be activated within minutes of a primary site failure — minimizing downtime to the absolute minimum.
A backup you haven't tested is a backup you can't trust. We perform regular test restores — verifying that your data is actually recoverable and your RTO targets are achievable.
Ransomware targets backup systems first. Our immutable cloud backups cannot be encrypted, modified, or deleted — and our air-gapped offline copies are physically unreachable by any malware.
Our backup platform monitors for unusual data change rates — a sudden spike in modified or encrypted files triggers an alert before ransomware can reach your backup window.
When ransomware strikes, you need a known-clean recovery point and a team who knows your environment. We identify the last clean snapshot, rebuild systems, and get you operational — without paying the ransom.
Microsoft's native retention is not backup. Deleted items are permanently purged after 30–93 days, and Microsoft is not responsible for data loss from user error, sync corruption, or malicious deletion.
We back up all M365 workloads — Exchange Online mailboxes, SharePoint sites, OneDrive files, and Teams conversations — with granular recovery at the item, folder, or site level.
Unlimited backup retention independent of Microsoft's policies — with legal hold capabilities that preserve data for litigation, compliance audits, or regulatory review without disrupting normal operations.
We handle your entire backup operation — design, deployment, monitoring, alerting, restore testing, and reporting. You get a monthly health report and peace of mind.
We evaluate your data landscape, RPO/RTO requirements, compliance obligations, and budget — then design a layered backup strategy that matches your actual risk profile.
Backup management is included in your CrestOne monthly rate — no per-restore charges, no overage fees for storage growth, no surprise invoices when you actually need to recover something.
Most businesses underestimate the true financial impact of data loss. Enter your details to see what an outage could cost your organization per hour, day, or week.
Our managed BDR services cost a fraction of what a single outage would cost your business. Let's build your recovery plan.
The 3-2-1-1 rule is the modern gold standard for data protection: 3 copies, 2 media types, 1 offsite, 1 immutable. Answer six questions to evaluate your current backup strategy.
We don't sell backup software and walk away. Every Crestline Technologies BDR deployment follows a documented process — from data discovery through ongoing monitoring — so your recovery plan is tested and ready before you ever need it.
We inventory your systems, data volumes, dependencies, and compliance requirements — then define your RTO and RPO targets per workload. You can't design a recovery plan without knowing exactly what needs protecting.
We architect a layered backup strategy — local, cloud, offsite, and immutable — matched to your risk profile and budget. Backup agents deployed, schedules configured, retention policies set, monitoring enabled.
We perform verified test restores within 30 days of deployment and document the results. Your business continuity plan is written, stored securely, and reviewed with key staff — so recovery is never improvised.
Backup jobs monitored 24/7. Quarterly restore testing. Annual strategy review. Monthly health reports. As your business grows and data volumes change, we adjust your BDR strategy to match — proactively, not reactively.
We're not a cloud storage vendor. We're your Knoxville IT team — designing, managing, and testing your backup and recovery infrastructure as part of a complete managed IT engagement.
We perform documented restore tests every quarter — not just watching backup jobs succeed. You receive written results showing what was recovered, how long it took, and whether your RTO target was met.
When you call us after a disaster, you're talking to a local team who knows your environment — not a remote support queue. We've been serving East Tennessee businesses and can be on-site when it matters.
Every BDR deployment we design includes at least one immutable copy that ransomware cannot reach. This isn't an add-on — it's our standard because backups that can be encrypted aren't backups.
Most cloud backup vendors charge for restores — the bill arrives exactly when you're already dealing with a disaster. Our managed BDR is included in your monthly managed plan. No surprises when you need us most.
HIPAA, CMMC, PCI DSS, and FINRA all have data retention requirements. We design your backup retention policies to satisfy your specific regulatory obligations — and document them for auditors.
Your help desk, endpoint management, network, cybersecurity, and backup are all handled by the same team. When something goes wrong, there's no vendor finger-pointing — just one team that owns the outcome.
Questions we hear from East Tennessee businesses evaluating their data protection options.
Backup and recovery planning should match local operations, compliance needs, and downtime tolerance. Start with the location page closest to your business.
A free backup assessment covers your current environment, recovery gaps, and what a tested BDR strategy would look like for your business — no commitment required.